FAQs

When will my order ship? 

Orders are shipped within 24-36 hours. Order placed Friday after 1 pm PST, Saturday and Sunday will be shipped out Monday morning.


Do you ship worldwide?

Of course, we ship worldwide!


What happens if I sent the package to the wrong address?

Please notify us as soon as you see this mistake. Once the order is shipped it is out of our hands. You will need to pay for the cost of shipping to have the order sent to the correct address if the order has already been processed.


Can I track my package once it has shipped?

Yes you will receive an email confirmation with a tracking number.


How much does shipping cost?

USA- $9.95

*Free Shipping on all orders $60


What are your return/exchange policies? 

RMA NUMBER MUST BE INCLUDED IN SHIPMENT FOR A REFUND. If there is no RMA it is extremely difficult for us to process the return.

100% Satisfaction Guaranteed or Your Money Back!

Visit our Return Policy for information on easy returns.

Buyer is responsible for the cost of shipment for the returned item. Screen Print Direct will not refund items that over 1/2 of the product is used. Please contact screenprintdirect@gmail.com for any exchanges. 


Can I combine/ use multiple discount codes on a single order? 

No coupon codes can not be combined unless stated so on specific offers.


We would like to be a distributor for SPD. How can we get started? 

Please visit Distributor Information


How do I use this product? 

Please email us at screenprintdirect@gmail.com we are more than happy to assist you with all questions :)