100% Satisfaction Guaranteed! If you don't love it send it back for a refund!
-60 day return policy. You have 60 days to decide if you are satisfied with the product. After the 60 days we will not be able to issue a refund. If more than 1/2 of the product is used we will not be able to issue a refund. Product can not be returned if expired.
Instruction for Return
You can return the item one of two ways:
1. Contact us and we will provide you with a shipping label. We will deduct the cost of the label from the refund. Return shipping is generally $8-13.50. We will contact you if the label exceeds $15
2. Create your own return label to the following address. Be sure to include your name and order number in the package.
Ship to: Screen Print Direct 7231 Boulder Ave. Ste 518 Highland, CA 92346
Policy on Shipping Returns:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Buyer is responsible for shipping back to our facilities unless a mistake in the order was made on the behalf of Screen Print Direct.
Once the item is received, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org