100% Satisfaction Guaranteed! If you don't love it send it back for a refund!
RMA NUMBER MUST BE INCLUDED IN SHIPMENT FOR A REFUND. If there is no RMA it is extremely difficult for us to process the return.
-30 day return policy. You have 30 days to decide if you are satisfied with the product. After the 30 days we will not be able to issue a refund. If product is used more than 10% we will not be able to issue a full refund. Product can not be returned if expired.
We do not accept open box film, open box pallet tape or open box equipment returns, all sales are final.
* Hand Sanitizer, Alcohol and Bleach Wipes are non refundable non returnable items. All sales are final.
Instruction for Return:
Please visit our renter center for easy returns
Policy on Shipping Returns:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Buyer is responsible for shipping back to our facilities unless a mistake in the order was made on the behalf of Screen Print Direct.
Once the item is received, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
We do not refund shipping paid on order.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We do not accept exchanges. If you would like to order a different product, return your merchandise as soon as possible and we will issue a refund.